FREE SHIPPING click here for details

Shipping

Shipping Policies

Free economy shipping is available for non-wholesale orders over $10 (Domestic orders only).

FedEx/UPS Ground is NOT a fast shipping method. It is more reliable and secure than USPS, that is why we use it. If you need your order fast, please select another form of shipping at checkout.


We strive to ship orders the same day that they are placed. 
99% of orders placed Monday-Friday before 12pm PST will ship the same day.
Larger orders and international orders may take longer.
Orders ship from Manhattan Beach and Gardena, California.

We are proud to offer many domestic and international shipping options which can be viewed/chosen when purchasing a product. However, our free economy shipping option is not offered for any wholesale account or discounted orders.

If you have an urgent situation or require an alternative shipping method such as
UPS or Fed Ex please call (888) 269-3154 or email info@innovetpet.com
We will do our best to accommodate your needs.

Returns, Refunds and Exchanges

Send authorized returns to:

Innovet Pet Products
1109 West 190th Street
Unit - H
Gardena, CA 90248